We’ll work with you to define the LTV profiles of your customers and develop retention marketing programs.
- New customer acquisition is tough.
- You’ve invested a lot of sweat and money into building your customer base.
- What are you doing to drive repeat business?
- Are you soliciting feedback to improve your offerings?
- Are you cross-selling your current customers on additional offerings?
- Are you actively communicating with your customers?
- What is the timing of those communications?
- How do you rank your customers?
- How do you segment your customer database?
- Do you know the lifetime value (LTV) of each customer?
- Do you tailor retention marketing programs based on these LTV profiles?
- These are complex questions that require a lot of thought and in-depth data analysis.